For NHS and Council professionals

Supported Living Services Ltd works in close partnership with over 40 Community Mental Health Teams across England and other professional organisations in order to maintain the best possible service provision which is in-line with expectation and needs, including Local Authorities and NHS Trusts we serve. Our aim is for every individual we support to have the opportunity to achieve the best possible outcomes and quality of life and offer value for money to funding bodies.

We utilise our experience and expertise to develop long lasting relationships, building trust and affordable solutions, whilst offering a transparent service of integration and clinical effectiveness to ensure that we become the provider of choice.

For us, working in partnership with professionals is a constantly managed process. This means that we value the relationship we build with our purchasers so we can demonstrate to the people we support that we share responsibility for them. Also showing that we can work together in their interest to make it possible and provide the best possible future, outcomes and quality of life.

By working closely with these organisations, we understand their needs and can adapt our business where appropriate – whether this is evolving existing services or creating new ones.

Care Pathways

We understand the complexities of each person’s own unique needs. We work with the individual from initial assessment to identify the most appropriate placement or support package, whilst supporting their future goals and aspirations. As the support and enablement needs of people can change, we also offer a flexible and responsive approach which is reviewed on a continual basis.

Through a network of high quality facilities, we offer joined up care pathways for the people we support. We provide programmes which integrate healthcare, therapy and education services that are tailored according to individual needs.

We provide a seamless transition for the individual as they progress between higher and lower dependency services based on their individual needs, goals and aspirations. This unique and bespoke approach ensures that every person has the opportunity to achieve the best possible outcomes and quality of life with us.

Safeguarding

We are committed to effectively protecting all vulnerable individuals supported by our services from any form of abuse and always aim to ensure ‘best practice’ and partnership working in relation to safeguarding. We strive to maintain a transparent and open culture where everyone feels safe and able to share concerns. Concerns relating to safeguarding are always listened to and taken seriously. We strive also to enable people who deliver a service to develop their understanding of keeping safe.

We have robust policies and procedures for managing safeguarding. Safeguarding has a voice at all meetings including Director’s meeting. Every service has a designated Safeguarding Lead trained to a high level of competence in understanding safeguarding adults, PVA and safeguarding supervision. However, we firmly believe that safeguarding is everyone’s responsibility throughout our organisation.

Working in partnership

Clear policies and procedures are supported by a commitment to deliver high quality safeguarding training to all staff working in our services on an ongoing basis. Robust monitoring processes ensure that this policy is applied and that practice is regularly evaluated.

Staff Training

We work in partnership with key agencies involved in safeguarding to ensure the best possible provisions and outcomes in relation to safeguarding, as well as working in partnership with Local Authorities to ensure we achieve local alert training and share best practice.

Robust recruitment procedures comply with all safeguarding requirements and recommendations, and our staff receives regular supervision in accordance with regulatory requirements.