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Manage your care

Take control of your care.

Our resident portal allows you to manage your appointments, access important documents, and communicate directly with your SLS care team — all from the comfort of your home. Getting started is easy!

How to log In

  1. Visit Our Portal
    • Go to to begin. This link will take you directly to our login page.
  2. Enter your credentials
    • If you already have an account, simply enter your username and password in the designated fields. If you’ve forgotten your password, click on “Forgot Password?” to reset it.
  3. First-time user?
    • If you’re a first-time user, welcome! You’ll need to register first. Click on “Sign Up” and fill in the required fields to create your account. You will need your resident ID, which was provided in your welcome pack.
  4. Verify your account
    • After signing up, you’ll receive an email with a verification link. Click this link to activate your account. If you do not see the email, please check your spam folder or contact support.
  5. Log in and explore
    • Once your account is activated, log in with your new credentials. You will be directed to your dashboard where you can view and manage all your care services.

Features available on the portal

  • Appointments: Book, view, and manage your upcoming appointments with care providers.
  • Documents: Easily access, download, or request important documents such as medical records, tenancy agreements, and service agreements.
  • Direct Messaging: Communicate securely with your care managers and service providers.
  • Billing: View and pay your bills, check payment history, and manage payment methods.
  • Care Plans: Review and manage personalised care plans and track progress.
  • Notifications: Get real-time alerts for appointments, document updates, and other important information.
  • Community Board: Engage with community events, news, and announcements. Participate in forums to connect with other tenants.
  • Dashboard: Your main hub for all activity. Check your upcoming appointments, view messages, and update your personal info.
  • Documents: Access and download important documents related to your care.
  • Support: Need help? Contact our support team directly through the portal.

Need assistance?

If you encounter any issues or have questions, our support team is here to help!

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