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Manage your tenancy

Manage your tenancy at your fingertips

Our tenant management portal provides you with comprehensive tools needed to handle your tenancy conveniently and efficiently. Access your rental details, manage payments, and communicate with property management effortlessly. Here’s how to get started:

How to Log In

  1. Visit our portal
    • Head over to to begin. This link will take you directly to our login page.
  2. Enter your credentials
    • If you are an existing user, simply input your username and password in the designated fields. If you’ve forgotten your password, click on “Forgot Password?” to reset it.
  3. First-time user?
    • Welcome! If this is your first visit, you’ll need to register. Click on “Register” and complete the required fields to request your account. Ensure you have your tenancy agreement number, provided in your initial tenancy pack.
  4. Verify your account
    • After registering, you’ll receive a verification email. Click the link within to activate your account. If you do not find the email, check your spam folder or contact our support team for help.
  5. Log in and explore
    • Once your account is active, log in with your credentials. You will be directed to your dashboard where you can access all your tenancy-related services.

Features available on the portal

  • Rent Management: View and pay your rent online, review payment history, and update your payment details.
  • Maintenance Requests: Report maintenance issues directly through the portal and monitor the status of your requests.
  • Tenancy Documents: Access and download your tenancy agreement, policies, and other vital documents.
  • Communication Hub: Send messages directly to your property manager or landlord and receive crucial notifications.
  • Update Personal Details: Easily update your contact information and emergency contacts.
  • Community Board: Keep informed about upcoming events, community news, and updates.
  • Manage your care: View your care plans and communicate with your care team.
  • Dashboard: Your central hub for all activities. Review your rent status, maintenance updates, and more.
  • Documents: Access all necessary tenancy documents directly.
  • Support: Our support team is always ready to assist you with any queries or concerns.

Need Assistance?

Our dedicated support team is on hand to help with any questions or issues you might have.

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