Introduction Welcome to our supported accommodation services. We are committed to providing safe, supportive, and comfortable living environments for individuals who require assistance due to various circumstances. This page is designed to assist professionals such as social workers, brokerage teams, care coordinators, psychiatrists and community support staff in understanding and initiating the referral process to…
Manage your tenancy at your fingertips Our tenant management portal provides you with comprehensive tools needed to handle your tenancy conveniently and efficiently. Access your rental details, manage payments, and communicate with property management effortlessly. Here’s how to get started: How to Log In Features available on the portal Navigation tips Need Assistance? Our dedicated…
Take control of your care. Our resident portal allows you to manage your appointments, access important documents, and communicate directly with your SLS care team — all from the comfort of your home. Getting started is easy! How to log In Features available on the portal Navigation tips Need assistance? If you encounter any issues…
At Supported Living Services, we understand that pets are an important part of many people’s lives. We welcome responsible pet ownership within our properties while also ensuring the safety, comfort, and well-being of all residents. To maintain a harmonious living environment, we have established the following pet policy: How I need permission? How to request…
What is Cuckooing? Cuckooing is a form of exploitation and crime where drug dealers or gangs take over the homes of vulnerable individuals to use as a base for drug dealing or other criminal activities. The term “cuckooing” originates from the cuckoo bird, which lays its eggs in other birds’ nests, similarly to how criminals…
We provide multiple secure payment options for your convenience. You can use the following methods to pay your Rent, Service Charge or any other amount due. Remember to include your Full Name or Resident ID Number as payment reference. Current Balance To check your current balance you can login to your SLS Online Portal or…
Report a Repair Swift, Straightforward, and Attentive Dealing with home maintenance issues can be distressing. That’s why our repair reporting process is designed to be swift, straightforward, and always accessible, ensuring you receive prompt and effective support. From a dripping tap to central heating troubles, our dedicated team is on hand to help you quickly…
How to deal with a Mental Health Crisis If you’re experiencing a mental health crisis, it’s crucial to recognise that you’re not alone, and support is available. A mental health crisis can feel overwhelming, but there are steps you can take to get through it safely. Here’s a guide tailored for those in the UK,…
What is damp and mould? Damp and mould in homes are common issues that can have significant impacts on both the structure of buildings and the health of their inhabitants. Understanding the causes, recognizing the signs, and knowing how to effectively deal with these problems are essential steps towards maintaining a healthy living environment. This…
We are excited to announce we established the SLS Family Support Group, an initiative dedicated to assisting families of residents placed at SLS. This group aims to provide a supportive environment where families can share experiences, access resources, and receive guidance to better support their loved ones. Join us in building a community of understanding,…